Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Rooms available not showing

I have 2 single rooms free for booking into tonight and for some reason they are not on the booking site. Why?

I got my son to check on his computer and my daughter on her phone and neither could see my 2 single rooms on there. Why?

This is stopping me getting money.

Jane Fear

I wish to speak to someone. Is there a verbal phone number.


To check your setup Open Rates & Availability, Calendar - use List view.  Dates should be in Green if available.  If not look at if Open/Closed, rooms available, Rates set. 

This is the partner forum not the help desk. 

Contact help team using Inbox icon on Extranet or give them a call see link for local phone numbers.