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1
John Brierley

Security deposit

I'm only allowed to take cash on arrival and refund it on departure. For all other bookings for my caravan, it is paid by bank transfer and refunded the same way. 7 days before and after. How can I get bookingdotcom to allow the same system?

11
BrookAve

 

Hi John,

 

simply you cant. but how you collect it is your perorgative.

 

But it doesnt have to be cash on arrival, just send the payment methods and time limit to the guest in the auto message template on new booking made.

 

if they fail to follow the instructions within at least 24h minimum, the booking is void and you are ok to cancel it.

 

 

 

 

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 

Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

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