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Set rental of house to only weekly bookings

Hej Forum! :)

I am renting out two houses at our farm in southern highlands of Sweden. Now, I added the accomodation a few days back and now already got a booking. But I wrote that we only accept weekly bookings during mid June until end of August, but this customer booked 5 nights - and obviously it is not the customers fault that he didn't read this info.

Can you please guide me on this, is there a setting that I just missed? Thanks a lot! :)

3 Replies
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Sharonpowney

This is the partner forum not the help desk so I am not able to see your setup.

You cannot just write that you only accept 5 night bookings, guests don't read the small print.  You need to set up your calendar correctly.

In Rates, Calendar, use List view.  On left hand side open up to see additional lines re Minimum stay.  You can use the Bulk edit to update minimum stay for selected dates.  If you don't see the additional lines contact booking.com help team using Inbox icon on Extranet and ask them to open them up for you.

https://partner.booking.com/en-us/help/where-you-can-reach-us

+1
7 days ago