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1

Setting set to minimum 2 nights Received booking for 1 night

Ive checked all my setting until December 2022.  They are set for a minimum stay of 2 nights, yet today I have a booking for 1 night.  How can this happen?


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11
BrookAve 1 year ago

 

 

Hi Hazel,

 

Two things to check,

 

  1. Rate plans - check no rate plans has min nights =1.  
  2. List View Calendar - enter date range m expand  each room type, then rate plans and promos. , verify values.

 

Else contact Partner Support as per below 3 options.

 

some of the visuals in this guide may also help with this:

Visual - How To use Calendar and Bulk Edit to update rates and restrictions

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox