Show and tell: How do you give your guests the same great experience, even when things get busy?
With peak season approaching for many of you, business is about to get busier and busier. Do you have ways to make sure your guests still get the best experience at your property, even when you have less time to help?
For example, do you hire more staff to work on reception during the peak season? Have you introduced auto responses to messages? Or do you always make sure to leave handwritten notes to your guests, no matter how busy you are?
Share how you deal with more guests arriving at your property in the comments below!