We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

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signing in??????

I am having constant problems signing into my account, I enter my username then my password which is repeatedly rejected and then I am asked to update my password...Am I doing something wrong..any guidance would be appreciated..SE

3 Replies
19 Views

B.
Sergei - Commu…

Hello Susan Edmond! Welcome to the Partner Community, and thanks for posting. Yeah, as BrookAve mentioned, we need more details to understand how we can help.

+1
14 days ago
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BrookAve

oh by the way use email address not username

13 days ago