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Answered

Sliding scale for cancellations?

Hi there, I am just learning the bdc platform and am struggling a bit with fitting our existing policies into the format required by the site, in particular cancellations. 

Our current policy is: 

90 days+ no charge

30-90 days 60%

8-29 days 80%

7 days or less 100%

It is no problem to adjust these % rates to fit with the bdc format of 50/70/90% etc but I cannot see a way to enable more than one category, it seems you can only choose one cancellation period eg 14 days and one % charge. Is it possible to be more flexible on bdc? If not, are there any suggestions as to how to massage my policies to fit the platform better? 

 

Thanks!

Emily


B.
Account Adviso…

Hello Emily,

I hope you've aligned your cancellation policies on Booking.com.

If you haven't already, do check out this link on how to set up and work with cancellation policy.

Cheers!