We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

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Specific Category Score Evolution - A Request for Help

Hello!

I am part of a company that is a Booking.com partner and I have a doubt that hopefully someone can help me with.

I'd like to check the evolution of some specific service categories over time, based on guest review. For example, I'd like to know how the "Staff" field has evolved over time (if it's lower now than a month ago, or higher), according to guests. Same for other categories such as "Facilities", "Comfort", "Breakfast", and so on.

Hopefully someone with more experience and insight than me can answer if such a feat is possible, and if yes, how to do it. I did search Booking's Analytics section, but all I could find was general scores.

Kind regards,

Paulo Januário

1 Replies
20 Views

10
BrookAve

 

I would say ignore the sub categories as they have no bearing on rating at all.

 

As for the primary , like Staff, no nothing has changed since the major ovehaul was done to it.

 

 

5 months ago