We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Switch property type of add rooms

I have a property with only 1 room. Recently more rooms became available so I would like to like 2 more rooms for a total of 3 instead of 1.

I was about to create a new property to fix this problem but then I would loose my reviews associated to the current property. 

What is the best way to create more rooms without loosing the reviews?

1 Replies




No need to change prop type.


Is it 3 of the same room type and same base price, e.g. all doubles?


If that's all then just edit the existing room count from 1 to 3, under room details in extranet, property menu.


Otherwise under property menu,  room details  click on +


If you can see the plus to add new room type contact BdC advisor.


They will create the room(s) initially for you. Then you refresh the page and edit.


Kind regards


10 months ago