Hello and welcome to the bdc partner forum! You have a legally binding contract with booking.com and you will need to get in touch with the bdc support personnel directly and not posting to the forum here!
I found this buried under Partner Help > Your Reservations. So many of us likely have never seen it. This should have been pinned and featured on the community
Hello and welcome to the bdc partner forum! You have a legally binding contract with booking.com and you will need to get in touch with the bdc support personnel directly and not posting to the forum here!