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Is there a Customer Service Number for Hosts

Hello!  I cannot reach the phone number of of booking.com dialing their *** number.  It is asking for a pin.  I am a host so I do not have this.  I only have my host ID.  

This has been going for a week now I think. 

 


B.
Ilaria - Commu…

Hi Studio,

Thanks for your post. 

Since you haven’t received a reply from another partner, the quickest way to get help would be to send a message through your extranet or use the phone number listed next to your extranet inbox.

All the best!

Ilaria 

1
Julius Fabini

One of the most bad services... You should have a look how easy going is aribnb or hostelworld for hosts. With Booking.com cancellation calendars etc. I have only problems 

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Michael Noreika

I do not see a phone# next to my internet box! Tell them to call *** -there the problem is solved. Why the secrecy? The sight is already terribly organized/ 

 

 

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Ninilchik Cabi…

Please end my partnership.

im out of business, effective immediately.

Ninilchik Cabins & Fish Camp Ninilchik,Alaska   USA

#1334632

Nora Bessex-Owner

1-907-398-9040

11
BrookAve

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something will not result in any action at all.


 

Hi 

 

What you are searching for is "end my partnership' guide.

 

How can I remove a property or end my partnership with Booking.com?

 


 

Kind Regards,

Be Safe, Be Well

 

Dedicated Partner Contact Options - Visual Guide

 

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

1
Astor Tangap

DO YOU GUYS HAVE AN INVISIBLE NUMBER OR JUST PLAYING JOKES ON PEOPLE? THIS IS TERRIBLE SERVICE, I HAVE BEEN TRYING TO CALL AND CAN'T FIND A SINGLE NUMBER ANYWHERE TO CALL. WHAT'S THE CEO'S NUMBER BECAUSE MANAGEMENT IS CERTERLY POOR.  

11
BrookAve

 

Clearly you are skim reading, the answer is on this very page, in an idiot proof howto.

1
Astor Tangap

Call us

If you have an urgent question about your property or your partnership with us, you can also call us. To find a dedicated phone number, log in to the Extranet, click Inbox, then Booking.com messages. We don’t publish these phone numbers here because we only offer this service to current partners.

Depending on the country you’re located in, you may also be able to call us about finance-related questions. If this option is available to you, you’ll find a dedicated finance phone number by logging in to the Extranet, clicking Finance, then Financial overview. Keep in mind that our finance team is only available Monday to Friday during business hours.

 

Follow those instructions, and let me know if you're able to locate a phone number anywhere. 

5
Don Burns

The host telephone number that works best for me is:  (415) 633-4075

 

This phone number is in the San Francisco area of California.

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P Hayles

Do you know a number for hosts calling from london? Please 

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P Hayles

Do you know a number for hosts calling from london? Please 

1
P Hayles

Do you know a number for hosts calling from london? Please 

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Michael Noreika

Thanks Don it worked for me! Now does booking com pay state taxes? I did not think they did but recently I noticed they paid the 14% on the reservation for my guest. I know they I have to pay the city tax in Florida.

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Julie Van Heemst

Does Booking.com pay any of the taxes I am required to pay for me?  I have a 7% tax and a 4% tax.  Do they submit either of those for me?

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Julius Fabini

No! depending on your country you even have to pay taxes for them! I have to pay the value added tax on the comission they are taking, because they are registered in the Netherlands. 

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BrookAve

100% misinformation.

 

The guest is charged at checkout, all those things so long as you have requested them to be added.

 

As with anything you sell there is VAT etc, and then it is up to you to work out your VAT returns as a business, or have an accountant do it for you. None of this has anything to do with BdC. Its not for them you pay for your vat/tax returns.  That has never been a thing, and is laughable.

 

 

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Michael Noreika

Here in the USA we have never heard of Vat taxes. We have state,county and city. I did not know that you could request Booking.com to collect taxes from the guest. total taxes for all 3= 14.5%    Mike

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BrookAve

Those are all colloquially taxes,. The point still stands.

 

Vat is just one example of a tax, literally,  value added tax

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Raminder Johar

Hi

I am a host in Italy, but not physically living there.It is a nightmare these days to get in touch with Booking.com.I have been trying to write to them and while but the booking number doesn't go through(Red bracket appears around it).

I see a number to be called in Italy in case of emergency and that speaks just Italian.Then I tried the Nederlands main office number.That's disgusting again.It asks for a pin.I have been busy for 18 hours now.All I wanted to to do was to change booking dates for the guests.Any tips from other hosts will be welcome.Gone are the old days when it used to be easy to connect to Booking.com.Very bad.

1
Wes Townsend

Like many other internet companies, Booking.com hides its customer service phone numbers - in this case, its host customer service phone number. I finally found it by going to Inbox > Booking.com messages, then clicking the button "See Contact Options". In the popup, the support phone number is listed. It might be a localized number, as I see a New York City number (2125483599).

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Front Desk

I've spent the last few days trying to contact the Booking.com support team and your response was key!  Thank you! 

11
BrookAve

 

The Extranet has BdC Partner Support  for Partners .

 

BdC CS is for guests, so dont go ringing them on the public numbers.

 

This info differs by partner country/region and is not publicaly listed.

 

You find it in 

 

Extranet > inbox

Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed. 

 

Kind Regards

 

 

 

1
Julie Graham

I am still waiting for a physical letter in the post for a pin number for over 25 days , its getting very frustrating and not being able to talk to someone is even more frustrating.   thankyou so much and I will try your instructions thankyou