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Third party card processing ***THAILAND***

Hi folks, long time no speaks!

We have discovered that the company we used to process off-line credit cards is no longer operating here in Thailand.

Can the good chaps and chapesses here, most especially those also based in Thailand, advise on current companies offering the service in Thailand? (not Paypal, we have a private account that does not look good for guests to pay on and Paypal have not been allowing new accounts, private or business, in Thailand for over a year now).

Secondly, are there enough appropriate members here to create an "SHAplus+" thread? (If you don't know what that is then it is of no importance to you ;-)  )


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M Adamopoulou 2 years ago


Hello fluff!!!!

Hello beautiful Thailand!!!

Nice to have you back fluff!!!

 

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fluff 2 years ago

Hi Maria! Lovely welcome... good to see familiar names still here.

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fluff 2 years ago

Am I the only Thailand member remaining here?

There used to be a few...

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fluff 2 years ago

We have exhausted the recommendations from BDC, they all want rediculously high security deposits or charge silly high rates plus annual fees.

Anyone? Bandara Hotels & Resorts  ???

 

 

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Fluff (new account) 2 years ago

We have just learned that there is a link up between BDC and Krung Thai bank.

 

This means, for properties in Thailand, that we can have an EDC machine from Krung Thai that can accept advance payments (customer not present) and virtual cards from Booking.com ONLY.

 

We are in discussions now to clarify all the details. Maybe other banks in other countries have similar links to BDC?

 

Didem - Community Manager  

 

Can you find any information on this for our beleaguered Partners here? 

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B.
Didem - Commun… 2 years ago

Hi Fluff (new account) , thank you for asking this! It sounds like our support or finance team can give the most correct information on such a topic. Have you contacted them yet? I would still like to help by consulting to Janita - Account Advisor's knowledge and expertise here. Janita, may I kindly ask if you have some insights on this topic or where to find more information? Thank you so much in advance for letting us know! 

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Fluff (new account) 2 years ago

We really are right at the beginning of the process. We had been thinking of changing bank for our EDC anyway and had made enquiries a while ago. Then KT bank rang us to chase up the enquiry, when they realised they had rung a hotel their first question was, "are you on Booking.com?", then told us about the BDC/KTB hook up which obviously piqued our interest.

 

I'm surprised BDC is not screaming about this one from the rooftops, for any country where it is/will be available. With all the horrendous Partner experiences on not receiving payments this could be a real saviour for BDC!

 

Yes please, see if Janita knows more...the banks here are not the most rapid to process such things.

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Janita - Accou… 2 years ago

Hi Fluff, 

Unfortunately I do not know anymore than what would have been suggested to you initially like you mentioned as this is a request for an external provider, outside of Booking.com and not my expertise. 

From my previous experience working in hotels, it sounds similar to how I used to operate these requests which is via a MOTO function in our terminal machine supplied by the bank. 

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Fluff (new account) 2 years ago

Understood, I was hoping that, because the ability is BDC specific, that it was something various banks and BDC were putting together in partnership? MOTO is purely the functionality the bank allows on the EDC, as you said.

 

It would be very helpful to many partners if so.

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M Adamopoulou 2 years ago

Oh!!!!

It’s such a shame that Finance Team never replies!!!

 

BDC encourages us to reply on the spot so our reply score is high!!!!

It would be very helpful if Finance Team follow their recommendations!!! 

Fluff (new account)  hope somebody from BDC can enlighten us on this matter…

 

Wish you a happy day!!!

r
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Raja Moorthy 4 months ago

Hello everyone, I just chanced upon this thread as the topic was exactly what I was searching for!

Has there been any further development about the KTB deal with BDC?

I have a boutique hotel in Phuket and suffer immense losses due to not being able to charge non-refundable reservations.

Thank you!