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Tip Tuesday #6: Health and Safety Measures 

Hi everyone,

Our research has found that “cleanliness and hygiene” related questions have increased by over 60% since the start of the pandemic. In today’s tip we’ll focus on measures you can take to ensure your property is safe.

  1. Make sure your property is cleaned and sanitised before each new arrival.  Cleaning removes dirt and debris, whilst sanitising kills bacteria from surfaces. 
  2. Limit contact wherever you can. Self check-ins via a kiosk or lock box is a great option. If you have to meet in person, maintain social distance as per your local government guidelines. 
  3. Communicate to guests the steps you’ve taken. On the Extranet you can select relevant coronavirus measures in the fine print options. Messaging templates can also reinforce new protocols. 

Check out this guide for a full list on how to keep your property, staff and guests healthy. 

What health and safety measures have you taken? How have you communicated this with guests? Share your experience below.

 


11
BrookAve

 

  • Smart locks such as the Yale keyless with a Samsung hub lets you manage and monitor it via the samsung classic smartthings app on your phone.
  • Amazon Flex in the room or unit let you remotely communicate.
  • Amazon Ring.com video doorbell can also.

 

Kind Regards

1
Shilohnoone

I want to be able to block a room for 2 days before and after a booking to give enough time for the room to decontaminate.  Is there a way to automate this on Booking.com ?

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Account Adviso…

Hi Shilohnoone, 

 

Thank you for your question. 

 

In order to set up this restriction, you will need to reach out to your account manager by sending a Message via the Extranet -> Inbox -> Booking.com Messages -> Compose new message. 

 

Best regards, 

Tiffany L

10
M Adamopoulou

I don’t think this is possible...you have to do it manually each time you have a reservation..

If you find away to do it automatically please give us feedback....

Wish you a great summer season.