We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Transfering a listed property to a new user

Hi there,

Does anyone know how I can transfer the "ownership" of a booking account to someone else?

I am the owner of the property, I created the original listing then transferred it to someone else to manage it. I now want to transfer it back and have no idea how to do it.


Thank you.

1 Replies


You will need to contact the booking.com help team.  Use the Inbox icon on Extranet.

6 months ago