Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Unable to login via my Puls app

Dear Team Unable to login via my Puls App because phone call not received



Reminder this is not the BdC Partner Support team.


While there are multiple methods to receive the Forgot password or 2FA, if none working due to phone not able to stay connected long enough to the mobile network, then Contact Partner Support to disable the 2FA temporarily.


Use the public phone numbers to contact,


Alternatively first try this : Logon to a computer , with a browser to the full extranet.  Extranet






If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    ***public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox