unable to take a booking as closed out on those dates?

Hi

This sounds like you are listing on more than one OTA /website and got a double booking, due to NOT having setup a Channel Manager to manage them.

Contact the double booking guest:

• Offer to change dates, maybe 1 free night, be creative
• Direct the Guest to cancel their booking on booking main website them selves.
• This is very important otherwise you run the risk of a relocation invoice.

How & Why Add your Listing to your Partner Community Profile

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

Simply report to BdC Partner Support , see below 3 methods.

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

8.  

   *** public main lines via Where you can reach us

    

    

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