We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

Understanding rate plans

I don't understand rate plans and am looking for simple explanations. I have set up different prices and length of stays in my calendar. Does a rate plan alter these? I merely want to add a percentage for flexible cancellation. I can see where to do it but don't understand all the options e.g. what it calls my standard rate plan of £90 a night. Will saving this change all my prices to £90?

Thank you

10

BrookAve

Hi Wendy

Welcome to the Partner Only Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.

A Rate plan is only a set of criteria.

Flexible /Non Refundable.
Minimum Stay = x
Meals included = y/n.
Linked to a Room Type or all room types. (useful for Genius to be only one type).

Rate plan 1 = NR-2N (base plan all others are based upon)

Type: non refundable
Min : 2 nights
No meals,
Linked to all Room Types
Cost Nightly is 70euro

Rate plan 2 ( flexible and costs 20% more than Rate plan 1)

Type: Flexible
Min : 2 nights
No meals,
Linked to all Room Types
Cost : Based on Rate plan 1 (NR 2N) + 20%

so base everything on the Rate Plan 1 (NR-2N)

https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/rate_plan…

use Calendar - List View to make adhoc changes, restrictions.

Digest my guide on Availability as it costs everything you need to know as a base line.

Managing Availability by BrookAve

Kind Regards,

Be Safe, Be Well

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