Hello, after a couple of reservations we received a charge of $ 5.10 and I went to pay it to an office that Wallmart supermarkets have. The offices changed them and the new employees did not know well how to transfer money. Finally we did it and Booking sent us a statement that we have not paid and therefore they put the page of our accommodation that was busy. Right at Easter, which is free all week in Costa Rica and many people go on vacation. I have tried to contact someone at Booking and they only serve robots that never have the appropriate response to our needs. Today came another warning that we have not paid and I have the vouchers since March 13. I want to unsubscribe because it is very difficult to work with this company. How can I get someone to help?