Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


updating the calendar

A client cancelled his booking. But Calendar still locked for the booked period. How to remove it and make these days available for another person to book. 



Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi Jasper Place


Youy have not indicated the dates.

I am going to assume the check-in date has past or with in 24/48 hours.


The trick I use is open the calendar List View, for those dates ,and increase the inventory count for that Room Type +1.

but keep an eye on it, in case the canelled booking does update to a cancelled and revert the change.



How was it cancelled? Phone BdC Support to cancel it quicker and free up the inventory..




Please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘ messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

Account Adviso…

Hi Jasper Place,


If it was a reservation that was cancelled, the system should auto-replenish your dates and make them bookable again. If this was an external reservation, it may be that your calendar had not yet updated it's sync to reopen the dates. You may also wish to manually reopen the dates yourself by increasing the inventory.


Kind regards,

Shirley E.