We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Updating Rate Plan not reflected in Calendar?

How come when I update my rate plan under the "rates & availability"  tab, it does not carry over to the calendar? I still have to individually change the rate plan criterion (e.g. price per occupancy, minimum night stays, min adv reservation time) manually for each date on the calendar. 

Someone just booked, but the the rate he is getting is not the default rate plan I set... 

3 Replies


Have you tried using Calendar in List View, then open up down left and it will show you all the various rates.  You can do a Bulk edit within there rather than changing for each date manually.

4 months ago
Austin Lee

I did that as a work around but the changes I made in the rate plan page don't auto appear in list view as the default settings/restrictions in calendar

4 months ago