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URGENT! Cancellation of a reservation.
URGENT! Help to cancel your reservation ***. The room is already occupied! I can't accept a guest. The guest has booked a room today, check-in tomorrow 29.06.20. and cancellations can only be made 48 hours in advance. What to do? Booging has already debited money from the guest. I won't post it.
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us