URGENT! Cancellation of a reservation.

URGENT! Help to cancel your reservation ***. The room is already occupied! I can't accept a guest. The guest has booked a room today, check-in tomorrow 29.06.20. and cancellations can only be made 48 hours in advance. What to do? Booging has already debited money from the guest. I won't post it.

Sharonpowney 2 years ago

You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.

https://partner.booking.com/en-us/help/where-you-can-reach-us

Can you provide phone number for uk hosts -

I found this buried under Partner Help > Your Reservations. So many of us likely have never seen it. This should have been pinned and featured on the community

I have two different accounts and I cant login in one of them to delete on listing property which is twice

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