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1
Nigel Cookson

Virtual credit card payment issue

Booking ref. ***

Guest .. Pau

We have received a VCC for this reservation that upon processing it is showing card void.

Please advise.

Kind regards

Theresa Kaui

Manager

11
BrookAve

 

Hi Nigel,

 

Never post account issues here nothing will happen.

Immediately contact Partner Support.

 

 

 

 

 

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox

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