1

WE ARE OVERBOOKED FOR SOME ROOM

HI. I NEED HELP TO CANCEL THE RESERVATION BECAUSE WE ARE OVERBOOKED


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BrookAve

 

When you list on more than 1 OTA you need to use a 3rd partry service called a Channle Manager

 

e.g. syncbnb ; cloudbeds; beds24 etc

 

To cancel the booking , open the reservation, message the guest  you must cancel; then click on Request Cancellation

 

or phone BdC Partner Support as per below.

 


Reminder you cannot post actions requests or any action request on here.

 


 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 


how to contact partner support via private assigned number in inbox