We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Why are my rooms not bookable?


I just recognized, that my homestay account is closed. Can you help me why does this happen and how can my rooms be bookable again?

Best Regards

1 Replies





Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


As there is no listing link on your profile I cannot see it, please do so , see guide below.

Managing Availability by BrookAve


Review the info in the follow guides to see what you need to do. Also this may be due to a financial issue., check your messages in case.



Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

25 days ago