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why booking don't have telefone from Brazil

why booking don't have telefone from Brazil 

i try speaking with booking.com from brazil, but e-mail its not work , just have automatic message , the telephone number its the same, not working! This very horrible. The company don't respect the peopple whith pay and work for the company. The booking need urgent the phone it working , and people working too in the e-mail, atendent, not robo or fraud.


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Jarratt - Acco… 1 month ago

Hi Laura, I'm sorry to hear you are having trouble getting through to support on the phone in Brazil. 

 

If you already have a listing with us, you will find the Partner Support phone number in the extranet by clicking on the Inbox tab, then choosing 'Booking.com Messages'. 

 

You can compose a message to the support team, or find the contact number by clicking 'other options' on the right hand side, and following the prompts. 

 

If for any reason you can't access the extranet, you will find a list of public support number numbers listed here on the Partner Hub

 

Kind regards, 

Jarratt

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Laura Serradourada 1 month ago

This is another "robo" message I've done all this, the number doesn't work and the support doesn't respond. this is a pitiful fraud. Tell me something real that works and that's not a lie, fraud

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B.
Jarratt - Acco… 1 month ago

Hi again Laura, 

I'm not a robot, I work in our partner services team and my aim is as best as possible to point partners in the right direction when questions are posted here on our community forum. 

 

If the number listed in the extranet wasn't working when you tried calling support, please try again as it may have been a temporary issue, I'm not aware of any ongoing issues with Partners reaching our phone support teams. We also have 4 publicly listed support numbers for Brazil which I linked to above, but I've copied below as well: 

 

Brazil   -   Natal   -   +558420205390

Brazil   -   Porto Alegre   -   +55 5130835940

Brazil   -   Rio de Janeiro   -   +552139581919

Brazil   -   Sao Paulo   -   +551139564000

 

Kind regards, 

Jarratt