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why is my listing closed not bookable



I have added all the required information but is showing the property closed not bookable. How can this be resolved please

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BrookAve 1 year ago


Hi Sarah,


Typically is due to the account status or calendar setup (room type defined , rate plan defined and linked to room etc).


Else best to message or phone Partner Support to review the misconfig and fix it.







Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox