We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Wrong location of the apartman

Hi,

I'm having a problem with a location of the published apartment. It is located on the outskirt of a city of Bijeljina, but when someone search the offers located in that city my apartment isn't shown.

There is a small village near the city called Novo Selo, and the booking.com shows the apartment is located in that village. The problem is probably Google Maps, where the location of the apartment is named exactly as the nearby village, which is not true.

Is there a way I can change the location to city instead of a nearby village?

 

Thanks

2 Replies
33 Views

9
Sharonpowney

On something this specific and technical you will need to email the help team.  Use the Inbox icon on Extranet.

1 year ago
10
M Adamopoulou

Dear Partner find your GPS coordinates and send them through your Extranet inbox directly to booking. com.  They will fix your location in no time.

Wish you luck.

1 year ago