Tips, tricks & more
Exchange ideas, advice, and take a break with fellow partners from around the world.
Hi, Can someone please advise how to update bank account details on extranet please? I went to Finance, then Bank Details, and Edit bank detail but keep getting an message saying "forbidden". If I
Hello everyone I have 4 apartments and i do take payment on cards at present. Its becoming expensive and stressful now. I arrange self check ins so cant take damage deposit physically either. I have
I was wondering what you guys do when guests show up with more guests than what is in the reservation. Does anyone knows what is booking's policy if the guest refuses to pay for the other members of
I rent out my private home guests can either book the whole house or separate rooms. To avoid double bookings of house & rooms at the same time, I was trying to sync the calendars of the rooms with
Does anyone have expierence when apartaments available bet booking don't show them as available, doesn't even show they exist in the city. Calander shows available
All of us eventually receive a very bad review like I just did! sometimes it’s because of some legitimate reasons, some times it has to do with guests’ attitude and status that we can’t control (like
Hi, I'd like to know if there is a possibility to change the label "Private bathroom" to "Private bathroom (down the hall)". Because some of our guest have the missconception that "Private bathroom"
Hi everyone, With Halloween coming up at the end of the month, we thought it would be fun to see how you celebrate the occasion at your property. Do you get into the spirit with spooky staff costumes,
Hello all partners, For a year, on 5 properties, there were only 3 people who complained about preparing sofa bed. They complained that why I do not prepare sofa bed as bed. In my opinion, sofa bed is
Dear friends: I have a problem with one message (answered) from May 4, but still are like unanswered. In one of my hotels, Grand Palladium Punta Cana Can you help me with this? Best regards