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Agoda bookings with confirmation

Anyone else find it extremely annoying that we recieve a booking via, all details are in, and then the guest shows up with agoda booking with different details on the room type than what the booking was for?

we dont have an agoda listing so assuming send our details to agoda website, but in the process transfer the incorrect details.



and so called helpdesk just send the standard speal ' your details come from your channel manager and have no input on your pricing or room detials''



Bla bla bla.


1 Replies


Those are "branches" or affiliate partners. The same when you receive a booking from Expedia, but the guest booked via It's a common practice. 

1 month ago