Almost 8/10 times I contact booking.com via phone calls they are extremely rude!

it feels so bad getting in touch with them. they simply dont care at all..

4 Replies

Blagoje Acho

For me, problem is waiting to long to answer the phone.

8 months ago

@ Albania

Is that a local office or a national one?

If the former, try the latter. We have the same experience, local office is completely useless and proud of it!

The national office are leaps and bounds better.

8 months ago

They stopped answering my messages when I complained about the way we are treated as partners.

This attitude should have consequences, right? We will definitely take measures.

8 months ago