We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.




Booking.com sent me an invoice, but nobody came to my house and I cannot do anything. What can i do?

6 Replies

Leandri Klopper

Hey there,

Sorry to hear.

Did you not mark them as a no show?

2 years ago

No i just can’t mark them anyway... every day they send me an invoice and ask me to pay the bill. Do you know how can i get touch to them and tell them about this problem?
Thanks for your help!

1 year ago
M Adamopoulou

Hi Leandri-Klopper my links sometimes dont work. Probably my internet connection is very poor. I dont know.

1 year ago
Leandri Klopper

Hey M Adamopoulou ,

I think it might be your copying and pasting that glitches every now and then :-P Perhaps just make sure the Link has copied and pasted, it will hyperink it and then you will be sure. Otherwise you will have to copy and paste it again.

Happens to me all the time.. especially if I have a few links I want to add to a conversation.

Keep well!

1 year ago