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Cleaning fees

I would like to ask fellow Partners how they deal with and what procedure they undertake when a Guest leaves the home in a messy state and the Cleaner need charge the Host extra. According to Bookings.com, the Cleaning Fee should be sufficient to cover this, however, Hosts cannot raise the Fee as Guests will not Book or can cancel the Booking. Does anyone have any advise for me please?

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Reservenz

When you have commercial accommodation, the cost of cleaning should be factored into the accommodation charge. Sometimes you get it easy, sometimes you have to work for your money.  If there is damage then your Innkeepers or liability Insurance should cover  this.

3 months ago