We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Email address support team

Hi Partners,


Our Market Manager is away for 2 weeks. Can I get the support email address for alternative.




1 Replies

Aaltje B.

Hi Rdm

You can reach the BDC help desk via logging in to Extranet / Inbox of BDC and then fill in your question or find contact details there.

Hope this helps


Aaltje B.

1 year ago