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Facilities reviews

We would like to know any tips and tricks you have for improving scores for 'Facilities'. We are a B&B and provide tea/coffee making facilities, TV, toiletries. What else do people provide or are there any top tips for have great facilities?

9 Replies

2
Mariedaudin

We have a High speed internet and a smart TV that our guests really like!

Also we offer a bottle of Champagne for any stay of 14 nights and over... this helps getting longer stays

1 year ago
1
Nikolaspg111

Mariedaudin...how you put that offer in extranet?

1 year ago
2
Mariedaudin

You go to "Your Description" under Property tab and you ask for a change of description

Only a agent from Booking.com can add or modify it. They respond and make any changes within 48h usually

It is a really good add-on to your facility to compete with others;)

1 year ago
1
Info

Or you just simply go to Property tab,choose Facilities/services,put a check on the things you can offer to your guests and click save! no need to contact booking.com agents for it :)

1 year ago
1
Nikolaspg111

Info....yes but in that case you provide champagne for all guests,not just for longer stay.

1 year ago
3
Lee

I am also working on facilities too. I have put mirowave in the rooms too now. I like the idea of giving a bottle of champagne when book for 14nights. I also provide a bowl of fruits on their arrival too.

Please can you give us some more idea?

Thanks

Lee's House Sliema

1 year ago
2
Nicbritton

We put a bottle of water for each person in every room. All our bathrooms have shampoo and conditioner, shower gell etc.

We offer a packed lunch for their travel home at a small extra cost. We provide gluten free breakfasts and Dairy free breakfasts with soya or coconut milk. We offer a bag storage area if they wish to stay a few hours longer on checkout day. Free soft drinks for kids - this is just water and cordial and doesn't cost much to us at all.

Flowers, chocolate and a bottle of wine if it is someones birthday whilst they are staying with us.

1 year ago