Failure to send messages to booking.com with the extranet

Since our property joined booking.com we have never been able to send any message to booking.com under the topic "reservations". With or without attachment the "send" button is just not responsive.

Any tip in this respect ?

Leandri Klopper

Hi there,

Sjoe, yes that's not good. You are going to:

Inbox -> Booking.com messages

If you can't send it from there, you should give them a call so they can activate it for you.

Best of luck!