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fake reservation

we  recived a reservation of 7 days by an italian guy that in the information put a wrong telephon nr. and no address. My policy is that telephon number ed address have to be verified and real. I keep to call booking for verify the dates and they say that is an Agoda nr, but on the phone start ..."this nr does'nt existe.

I feel frustrated.

There is anyone able to help me?

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