We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



getting guests to leave a review

I am  a new bed and breakfast owner and also new to Booking.com.  We have been open for 2 months now and have only received one review , luckily a very good one. All our guests leave happy and satisfied and I discreetly remind them to leave a review but so far its not working. Who has good tips for me to encourage our guests to leave a review??? Also can booking send them another email reminder???

1 Replies


Hi, (what's your name, please?)

Why don't you send email to them asking to write review? Mention that you will do the same for them :)

1 year ago