Guest has libelled me
I have been given a review where the guest has claimed I tried to deliberately short change him on a motorcycle hire. I have a contract he has signed which shows the review is wrong but booking.com has allowed it. The issue is that I am in Thailand which has some of the strictest libel laws in the world. In theory if I followed it through the guest is liable for up to 7 years in jail for libelling someone's business and booking.com is liable for an enormous fine and other penalties for allowing their website to be used for libelous activity. I know I am talking extremes but to me it does make me question the legality of the review system where a customer can libel your business with no evidence.