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Help to uncheck re-sell closed rooms on my account

I need to uncheck re-sell closed rooms on my account, but the directions online don't match the real time prompts on your website. This is creating reservations that I don't have rooms for. Poor customer service. Please advise. 

 

Heather 

1 Replies

8
Barry Reilly

 

Hi

 

hm mare you using a channel manager?

 

As far as I know there is no resell closed room feature.

 

 

 


 


Kind Regards

 

 

Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .

 

How To Guide :

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 


How To Contact Booking.com:

 

If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.

 

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

1 hour ago