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How do I delete or cancel a listing

Set up a listing but the invoice address has appeared as the accommodation address. I alread have a booking with someone who thinks that views of the Inner Hebrides are from a 3 bedroom in North London. How do I cancel the listing

10 Replies

2
Vesna

Hi Bill,

I suggest you just send a message through extranet and request from Booking to end contract regarding that property. They will send you a link to fill out and that's it. Only thing that you should do is have clean credit with them eg. no unpaid invoices or reservations in future and they will end the contract.

In your question I assume you want to work with booking but the listing has incorrect info so maybe it is not needed to delete it permanently, maybe you can just call the support and they can help you out to sort it out.

Each property can reach their own support team through either sending a message in Extranet inbox or you have phone numbers in down right corner in Inbox.

Hope this helps

Reagds from Dubrovnik :)

Ves

1 year ago
1
Norma Norton

thankyou .I have tried going through extranet but there is nowhere comes up to send a message

1 year ago
2
Vesna

Dear Norma, on the upper toolbar where you have Home, Rates an Availability, Promotions, Property- the next tab should be Inbox. When you click there on the rught aide will be blue square saying Send new message. There you go.
But why do you want to delete listing?

1 year ago
1
Eugenevdm

I need to urgently pause / take my listing offline. I have already sent multiple messages through 'Pulse' on my phone to do this.

Nobody is responding. Is there a way that I can take my booking.com listing offline with having to rely on unresponsive customer support? Like on Airbnb?

1 year ago
1
Joeyrose66

I agree, I can’t seem to remove my listing. I’ve sold my property! I cannot figure out how to delete the listing!!! I’ve tried replying to automated emails from B.com but nothing!
Very frustrated!

1 year ago
1
Heathermartindye

Please advise how to remove a listing from Booking.com, simple question, a lot of evasive answers from booking.com and no action.

10 months ago
1
Themangers

How do I remove my listing? Thanks.

9 months ago
1
Fabaomarcao

What a ridiculous cancelation policy. Completely unenforcable and thought out by the dim-wits at Booking. I want out of this crazy site. I just blocked all my avaiable days. Requested cancelations for all my guests. This policy breeds a feeling of entitlement that is not supportable. I have one client Pedro ******** who cannot stay in my home because he has threatened me online App. He wants to show me a lesson. This is my home and a homestay. When he arrives, I will call the police because making threats in Sao Paulo is against the law and punishable with 2 years in jail.

9 months ago
1
cancel this listing

I want to cancel my listing and there is no way I can do so.I spent the last hour trying to do so, super dodgy how booking.com manages this, to not let people delete their listings. As I am not even able to communicate with booking.com via email or form I consider this as my cancelation of the listing, as I am not able to obtain help. I closed my entire calendar, remove any description, and deleted all the pictures except the one I am not able to delete. Totally ridiculous, this is my cancelation of any listing with booking.com being so evasive.

7 months ago