How do I get info on guests?
The situation that we are currently facing is as follows:
We bought a guesthouse which was on booking.com.
Unfortunately we have to cancel 2 bookings, but the previous owner already cancelled her account with booking.com - thus we do not have the contact information of these guests.
I phoned a booking.com number and was told that she need to confirm the details and then will call me back.
Any advice will be helpful,please.