We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



How do I set a minimum or maximum length of stay restriction?


Really didn't help for me I still get the error:

NOT ALLOWED to set min stay through to more than 3 nights for Room 'Cottage 1' and Rate Category 'Standard Rate'



2 Replies

Leandri Klopper


Some properties have restrictions. You need to contact your Acc manager to hear if there are any one yours, and why and how to go about getting them lifted.

You can find the acc manager details on your extranet. Inbox -> Booking.com messages, on the right hand side.

Keep well

1 year ago
Jeff Kling

In the USA this is not a default feature.  You need to call them and have them drop the restrictions on Rates and Calendar. 

Then in LIST VIEW on your Calendar you can set a lot more including Max Stay and No Arrivals.  

1 year ago