How do I specify that complimentary breakfast is just for 2 persons?
Hi everyone, our property offers 2 complimentary breakfast per room, but we keep getting complains from guests saying that if the room is for 3 persons or 4 persons then the breakfast must be given to all guests. The problem is, on the booking confirmation it says 'Breakfast is included'.
We've tried reaching out to booking.com regarding this, we even received a call from booking.com saying that we must give complimentary breakfast to all guests staying in the room, but when in frustration i contacted someone else i was told that we can give 1 or 2 or 3 breakfast, up to the property. But this does not solve our problem.
Does anyone have any advice ?