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How often do you replace the linen on annual basis?

Just out of interest - how many sheets, covers and towels do you have to replace on an annual basis.

We do have 7 rooms = 17 beds - supplied with 100 % cotton linen - color white.

During and after every season I have to replace about 40 % of my linen mostly due to stains that are not coming out. 

Does this sound a normal amount. What are your experiences?

73 Replies

5
Graham Fisher

This sounds a very heavy wastage rate to me LRG - I generally only replace stuff when it starts to get "thin" or perhaps the odd towel or piece of bedding... what on earth are these stains??

One piece of advice - get a 5 litre carton of liquid carpet cleaner form your local supplier - put a good cup full in half a bucket of hot water, insert stained item and leave to soak for about 48 hours; then put in the washing machine on a hot wash 40+

I find 99% of stains then disappear or are sufficiently reduced to continue using the item.

1 year ago
7
Thuild - Your …

We have 4 rooms with 3 sets of linen. towels and such for each room.

In the 1 and half year that we are in function, we thrown away 2 bed sheets, 2 towels and 1 small towel (towels got ripped to pieces in a bad washing machine).

Regarding stains, yeah, that's one of the worst things to deal with, takes so much time to whiten them all. We use industrial grade whitener liquid, but some stain cannot be removed.

I'm going to try the carpet cleaner suggestion, just need a small quantity to test it.

Cheers,

Zsolt - www.thuild.com

1 year ago
2
Shirtsandsigns

We have not yet had to replace any linen ( still in first year of operation) but are trying to prevent the stain problem by offering free personal and cleaning products. E.g. makeup removers in the bathroom and small bottles of detergent or cleaner a guest might use after an accident.

If all else fails you may have to demand a security deposit.

1 year ago
1
Lourens River …

Thank you for the responses.

The stains we are dealing with are mostly from sun protection lotions and products. They leave yellow marks on the white linen and are very hard to remove even with tough treatment.

1 year ago
5
Graham Fisher

Ah LRG I'm afraid I have no real experience with sun tan lotions - not used too often in Yorkshire - but since the carpet cleaner trick has worked with various ladies make-up's and things like red wine; it may work with sun tan lotion... experiment and see - a really stubborn stain may need a couple of stays in the carpet cleaner bucket + washing!

1 year ago
9
M Adamopoulou

This is my first year of operation and everything thankfully has gone very smoothly. Even some of my guests had a long stay in my Studio they didn’t leave a mess. Only a lady stained my sheets with blood but I soaked them in cold water before washing and the blood stain disappeared. I will certainly replace my linen as soon as they are worn out. Graham-Fisher the carpet cleaner is a very good idea. Thanks for your tip.

8 months ago
5
Graham Fisher

30 years experience (almost) M Adamopoulou ....

Regarding replacements - it is worthwhile signing up with a few bed linen suppliers just so that you can keep an eye out for special offers/"end of line" deals. The linen has to be replaced, but replacing a few months early if a good price is offered also makes good sense....

I can suggest a few in the UK if anyone is interested - not necessarily the cheapest; but ones that I believe offer better quality.

8 months ago
9
M Adamopoulou

Graham-Fisher yes I also keep an eye for special offers in linen so I can afford to buy better quality.

8 months ago
2
Enquiries

We have been operating our 20 room motel for 14 years, do our own in house laundry with industrial machines & dryers. We rotate 3 change quantities for our rooms (1 on beds, 1 in wash, 1 in readiness ). Also 2 complete changes in dry storage, this includes coloured 3rd sheets & throws. Big money invested but I buy when items are on special usually from one reliable source. We have many hospitality suppliers plying us with emails to buy from them. Yes many times it was cheaper/easier to discard an item than spend time & money trying to salvage it from stains/marks ect. We average 65+ % occupancy and spend approximately $4,500.oo Australian dollars a year on linen/pillows/blankets ect. Sheets & pillow cases do get thin as the fibres break down from use & laundering.

8 months ago
5
Sara Jarvis

Graham’s nice to meet someone else in England here......hello !

I used to leave more towels than necessary but now just two and a flannel otherwise they use the lot.

thanks for the tip re carpet cleaner I have a gorgeous bathroom rug that has a coffee coloured stain I can’t remove I will try that.

i do also buy sheets from the clearance part of a well known store as the quality is great.

8 months ago
5
Sara Jarvis

Graham’s nice to meet someone else in England here......hello !

I used to leave more towels than necessary but now just two and a flannel otherwise they use the lot.

thanks for the tip re carpet cleaner I have a gorgeous bathroom rug that has a coffee coloured stain I can’t remove I will try that.

i do also buy sheets from the clearance part of a well known store as the quality is great.

8 months ago
5
Sara Jarvis

Sorry it flipped again

Thanks Graham’s does anyone know where I can buy a small amount of carpet cleaner?????as I have no carpets but sounds great for stains

i didn’t know we could mention shops on here but I buy sheets at TKMax because really fabulous quality stuff is not only 60 per cent off it’s also often on the clearance shelf and lasts so long while having that quality look and feel

how many people here buy those memory pillows for guests?????

8 months ago
5
Graham Fisher

Sara - I think you will find most supermarkets stock smaller bottles of carpet cleaner - certainly Tesco do... but once you find out how many uses it has, you'll be buying the larger containers ;>))

Only possible problem being that I find the larger "commercial" carpet cleaners work better than some of the supermarket offerings.

8 months ago
1
Pineapple55

Can anyone help. I have just received the longest booking for my small B&B. I need to know how often would I need to change the linen for a 7 night stay with two sharing 1 bedroom apartment.

8 months ago
5
Graham Fisher

Well I'm sure there will be differing opinions on this, but here we say the maximum use for a set of bed linen is 5 nights, any longer than that and we change the bedding roughly mid-way through the stay - so for a seven night stay perhaps change after four nights.

If the stay was longer, change every five nights.

8 months ago
2
Enquiries

For our guests we make over the whole room every fourth day. Completely strip the bedding additional fine cleaning throughout the room & bathroom. All rooms serviced daily, cleaning, bed made ect. All towels changed daily.

8 months ago
9
M Adamopoulou

Graham-Fisher When I had 7 days stay I always left extra linen for guests to change them whenever they wanted. Changing after the fourth day I think seems very well.

8 months ago
5
Graham Fisher

I admire your optimism M Adamopoulo - thinking guests will do anything for themselves, particularly if they are on holiday.

I prefer to do the job myself and control the bed linen to suit my washing timetable, rather than have guests affect that as well... also helps improve reviews if you do it for them IMHO.

8 months ago
9
M Adamopoulou

Graham-Fisher For me it works great. I never interfere. Once my guests check in I don’t get in the Studio unless guests ask me for. So far my reviews are great and guests mention that host is very friendly and discreet. Even though I leave extra towels most guests don’t use them and also have mentioned it in reviews. “So many towels”. Have a nice weekend.

8 months ago
2
Enquiries

I can appreciate there is different circumstances to cater for boutique, B&B, motels ect. We must service our guests according to their needs & expectations.

8 months ago
1
Jo

Bleach does not work on red wine and fixes rust stains. Oxalic acid removes these and without damaging the material. It'll get rid of product stains in many cases, too. You can buy propriety brands with oxalic acid as the active ingredient (Stain devils) or just buy a container of the pure crystals and mix it yourself. That's what I use.

8 months ago
2
Kenata

Napisan works a treat- one cupful in every wash as well as regular soap powder-gets rid of most stains and keeps the linen white. Severe stains come out if soaked first-rarely have a stain that hasn't come out.

We find buying linen with a small percentage of polyester is better and longer lasting that pure cotton.Easier to dry and needs less ironing. Still feels like cotton if you get the right mix.

Also I buy spares whenever there are sales on so keep a few ready but don't need to replace items very often.

We do replace pillows regularly (despite always using pillow protectors) but again buy them up when sales are on and get medium price ones. Better to replace with fresh pillows more often than buy the most expensive ones and keep them for too long.

8 months ago
1
N Andela

I like Jo's suggestion regarding Stain Devils, is that just available in your part of the world?

thanks

Nic

8 months ago
1
Niall Flynn

My worst problem is with spray fake tan! It is very difficult to remove from towels and also from the bath and showers.I use a product called Tri Cel Oxy Powder which works very well.

8 months ago
9
M Adamopoulou

Stains, stains, all over the place. Very difficult sometimes to clean.

Thankfully my guests so far are not careless and leave my Studio in a good condition. Only my sheets have been stained but I manage to clean them usually with old fashioned ways. Soaking with baking soda and white vinegar.

8 months ago
2
Post

Supplying 2 guests with indoor sandals, 2 x 2 I.e 4 bathroom towels,2 x 2 hand towels,2 x 2 face cloths, an extra set of bed linen and an extra bathroom mat is a must when the booking is for more than 3 days.

The small face cloths might get smudged by makeup.. but are inexpensive.

The extra items of bedlinen are never unused, and supplying guests with good quality and clean items is a must.

The Svane (Ekornes) upper mattresses are resilient against soiling, their covers can be unzipped and washed at 60 Celcius.

We purchase only good quality cotton bed linen, everything gets washed at 60 Celcius, and we accept the wear and tear expenses that come with the traffic. 97% of our high season capacity is sold by April

8 months ago
2
Felipe

When I started to read your topic I was quite afraid but when you said about sun protection lotions stains i started to breath as we are in the montain area in Spain. Even if some customer may use it when they go skiing or doing the Camino de Santiago in summer so far we did not face this kind of issues (more beach use maybe and with the whole body). Are you sure that the yellow stains are from sun protection and not just prespiration. On our side we also use 100% cotton (with color most of it from Devota & Lomba design). I also have to say that we do have 100 night / year / unit and work with 2 sets (1 on bed, 1 on ready/standby or washing) and after 2 year all of them are perfect. We got coffee, pie, blood ... stains and everything was remove with a stain remover if require or just with cold water by using a Samsung washing machine with eco bubble technology. I also have to say that the water quality is important and you may need more or less powder link to it. In our case we are lucky and the water is soft and require less powder and you get better results. I also have to say that for the towels we selected the color gray as you will not see too much the stains and is a modern color and make something different from white.

It also important to say that we change beds sheets after 3 to 4 nights for the same guest stay but average stay is 1.5 - 1.8 nights.

Hope some of my feedbacks can help.

8 months ago
4
k2u

We are Motel with 16 rooms, 34 bed count. We are replacing linens probably about on a general basis 3 - 4 months. Towels, wash cloths, hand towels often. We replace the linens when they get thin or anything that has blood as well as hard to treat stains that will not come out.

I have stopped using fabric softener on the sheets, only the towels. I noticed that the linens were getting thin more often. So decided to stop using the softener to see if that would help... it does. Unless they're brand new sheets I then use softener once then just use detergent and bleach. Dryer sheets in the dryer for the static cling.

If a guest is here for a week, we change their sheets on the 3rd day, unless soiled sooner. Towels are exchanged daily, unless the guest asks us not to be disturbed.

We had a guest, that just left after extending her stay for a lengthy time. She was In our new 1 bedroom suite, She decided to use the spray tan and did it in the suite !! We have white satin Top Covers... everything is white. So she thought it was OK to lay on the bed with all the WHITE while it was still wet !!! This was our first time a guest used spray tan in the rooms, so mind you removing the spray tanning from the walls, floors, towels, and the linens was very tuff. The white satin Top Covers, we can bleach nor treat them. It was very hard to get rid of that. I had to tell her she could not spray tan in the room. We had to put an older bedspread in the room while she continued to stay. The Top Covers are not inexpensive and we cannot just replace just 1, we would have to buy a certain amount. So if I could not of gotten that stain out I may have had to charge her for damages. As for the make up, I am presently soaking 3 towels, a hand towel and wash cloth. Hoping it comes out... usually it does, but this time its a lot and very stubborn.

I did notice the carpet cleaner does work wonders especially on towels (except for the above situation). I thought I was the only one that did that, lol.

8 months ago
2
Kenata

K2u what an experience with spray tan! This is the best argument yet for taking a deposit. I am now adding this to my list of rules for guests. It has not happened to us yet thankfully although we have had a few problems with hair dye which we thought were bad enough. Thanks for the warning.

8 months ago
9
M Adamopoulou

K2u what a mess you had. I just wanted to point out that brand new sheets or towels should be washed the first time without detergent for the stickiness to go away.

8 months ago
4
k2u

Kenata

Yes is it. I have to now add that to the House Rules as well. Same as make up (foundation is the hardest as well)

Yes I forgot about the hair dye incident, Dark reddish like an Eggplant with Red in it !! Do that at home. A guest was here with his daughter a couple of years ago, who decided she was going to dye her hair. Used our White towels and laid one on the bed, with the dye on the towel. Guessing she wrapped her hair up while waiting for the dye to set in, I do not know why. But, needless to say the bedspread (not the White top covers as stated above) came clean... but the towels were ruined. Her aunt, whom they were visiting in the area (due to a death in the family), called to see if there were any other charges besides the amount for the stay. Well I told her what had happened, she mailed us some beautiful towels, which was very kind of her. I did not ask her to do anything nor pay for any damages because the family was going through a very ruff time.

8 months ago
5
Graham Fisher

Ah... moving away from the original thread, but ladies dying their hair is a regular curse.

I have lost count of the damaged towels, but the pinnacle was the lady who decided to dye her hair because she had nothing better to do that evening and in the process spattered the dye across the bedroom carpet... next day she mentioned the accident, but when I got my carpet cleaning people in to try and remove the dye marks - the entire tuft of the carpet came away down to the web underneath. So we now had a carpet with holes in it!

So this became an insurance claim for "accidental damage" entire carpet in the bedroom had to be replaced; carpenter had to "ease" the doors since they would not fit over the new carpet etc etc

The lady - who had been a regular visitor - never returned... I'm happy to say!

8 months ago
2
Felipe

In a perfect world the security deposit will be useless but as we are not in a perfect world is in a way compulsory to at least try to avoid bad guest behaviors... some of our guest stole the keys of the property because they did not like the room that was reserve for them since month and at the checkin as we were not "open" for a refund (applying the cancellation policy in full) they took the keys and left ... as they said that they were going to the car to bring the luggages we did not tought about the fact that they would come back and keep the keys for themselves ... the lock cost us 100 euros and at least 2 hours work ... Since this and some kids breaking windows glasses and some other behaviors decides to ask 100 euros for the security deposit and till we do not get the money and the checkin process done (inventory of the flat in our case) we do not release the keys. At the checkout we check the unit and minibar and if there is a difference we release part of the deposit and if everything is fine we give back the deposit in full. some guest prefere to pay the 10 euros of the minibar as an example and get the security deposit in full ... as it also a way to check minibar drinks ... as some other did not break anything but were drinking the full minibar and no way to charge and notice it when they were gone.

8 months ago
4
k2u

M Adamopoulou,

Yes I know that's what I meant except for the brand new linens, towels, ect. Thank you though :) Yes a bad time !

8 months ago
4
k2u

Graham Fisher,

Wow that's horrible ! At least you have insurance for that.. Motels insurance's doesn't cover if a guest ruins a carpet like your incident, unfortunately. We would just have to replace it. Could we have the guest pay for a new carpet, maybe.

8 months ago
5
Graham Fisher

I can only assume k2u that you are not located in the UK - quite simple here to get accidental cover for guests damage, you just have to be prepared to pay for it!

8 months ago
4
k2u

Graham Fisher,

You are right, no I am not. I am in the US. It would be great if we could :)

8 months ago
5
Moira

My first year as well and so far only lost one large towel due to a very disgusting guest. Also, have 3 sets of everything but going to increase to 5 sets, We have a lot of short stays so need to give the sets a rest otherwise they will not last long. Do most of you do white sets only?

8 months ago
9
M Adamopoulou

No Moira I have both white and printed sheets. I prefer white in the summertime.

8 months ago
5
Moira

Great I love whites as it gives a very fresh clean look but have been scared that I will have stain issues. I have 2 white sets only currently and so far so good lol xx

8 months ago
4
k2u

Moira

Yes all white linens. We have White Satin Top Sheets, Some have printed Top Sheets. We like white for the fresh clean look as well. Guests really love to see the White. It ensures them everything is clean.

We have 30 sets of every sheet, pillow case, towels ect. However we only have 1 of each Top Sheet (which as stated above cannot be treated just washed in detergent only) The Top Sheets are stain resistant, thankfully.

8 months ago
5
Moira

TX Angel I will do some homework on stain resistant sheets hope I can get some here in South Africa, x

8 months ago
5
Graham Fisher

White towels only here.

We used to have colour died towels but they showed up the bleach used in hair dye more readily than white... now the main problem is this "reddish" hair dye that seems to to be popular with ladies.... which of course leaves red marks on the white towels - fortunately a night in the carpet cleaner mix seems to get rid of most of these red marks.

8 months ago
2
Enquiries

Re the red hair colouring, I agree it is messy. Whatever the chemical is it does seem to wash out reasonably easily. (I am in Australia). But why do these whackers wait until they arrive in our businesses to do the hair colouring ? ? maybe they do not want to spread red all over their own bathrooms ect.

8 months ago
4
k2u

Graham,

You may want to put in your rules, no hair dying ? I had to. Yes that carpet cleaner works well, again depending on long the dye was in the towels. Some of our guests, as I've stated if a longer stay than 1 night, put a DND sign on the door. So we may not see this until they allow us in the room.

8 months ago
4
k2u

Enquires,

I am glad yours comes out easy, what detergent or treater are you using besides the normal detergent, bleach (if bedding allows), stain remover ? Maybe you have something different than we do here :)

8 months ago
4
k2u

Its so great to be able communicate with all of you. Everyone has some great ideas.

I feel I am the only one from the US, LOL.

8 months ago
2
Enquiries

For stubborn stains PURCLEAN OXYGEN NAPPY PRE SOAK a product from Mountain Chemicals.

It is oxygenated used in hot water to soak or add a scoop to our industrial washers.

8 months ago
5
Graham Fisher

As I said on another thread k2u - only one rule "No hymn singing on the landing after 21.00 hrs" - and if I barred all ladies with this reddish dye in their hair, as things stand at the moment - I could go bust!

It seems to be the current fashion necessity for ladies of all nationalities.

8 months ago