We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

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I want to make sure that order No. *** has been canceled after my comment that there is no possibility to have 2 orders in my suit

The order I noted up is still on my orders list and it should be canceled

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M Adamopoulou

Hi! Alonaelul and welcome to the forum.This is a space to chat and advise with other Booking.com partners, and it sounds like your issue would be best resolved from one of the booking.com support teams. You can reach out to them via your Extranet Inbox tab and send your request.
Wish you luck...

1 year ago