We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Last Minute Reservations/Bookings



Last night we had a guest book last minute at 10pm. We are thankful they were able to book and one of us was awake to let them in. However, I'd like to be able to set our latest hour to book by 7 or 8PM to ensure that we are awake should anyone do a last minute booking. May I ask if there is a way to set this? Your advice is greatly appreciated!

Best, Jackie

3 Replies

M Adamopoulou

Dear Jackie, welcome to the Partner Community.

In your Calendar  you can set up minimum advance reservation under your rates.

In your calendar switch to list view and under the rate edit minimum advance reservation.  If you dont have this button, you can request from BDC to add it for you.  In your Extranet inbox tab send a message request.

Wish you all the best.

1 year ago
Don Burns

I want 24-hour advanced notice of a new booking.


Because, my wife and I might be away from our home all day and we would not be home when a new guest appears at our door.

1 year ago

Please add it from Last minutes promotion. You can choose the time how long before customers can book your property for last minutes deal.

1 year ago