Make guests aware of & sign your policies
I have read on here, so many times, partners recounting tales of guests misbehaviour or dismissive attitude to premises' policies. Usually based on a claimed lack of knowledge of same.
We have always had our policies prominently displayed at reception. We also have a check in form that makes the guest, in writing, aware of said policies and signs in agreement to them. This is done right next to the list of policies on the reception desk which we draw their attention to.
There can then be no argument over what these policies are. I've copied in our check in form below for your perusal. Please use, comment, or suggest improvement.
( It does have the hotel name and address as header.....The "TM6" area is a necessity here, we copy in the guests immigration form (TM6) in the space along with passport main page and current visa on the rear of same form )