no reply from the guest
tomorrow I should check-in a guest who is not replying my messages.
I wrote different messages, even in whatsapp, but no replies (I saw he has read my wathsapp message).
How I have to behave? I am not sure he is going to attend the check in and I have fear of a no show case.
(in the past in case of no show I have lost money because I have no credit card machine to take money)
what do you suggest?