2
Jay

Repeat Guests

Good morning everyone, 

Is there an auto way of keeping track of repeat guests that book through the Extranet?  If there isn't, it would be a helpful feature so that a welcome/confirmation message can be tailored for that guest.. it would also prompt a recollection of other details regarding that guest's previous stay/s. 

2 Replies

7
Aaltje B.

That sounds efficient and practical. Great idea!

You could send the trick tip to the help desk people.

Greetings

Aaltje B.

9 months ago
2
Jay

Thanks for replying, Aaltje B. It just seemed a logical way of automatically keeping track of repeat guests so that we avoid embarrassment for ourselves, also them, should we not recall their previous stay. I'm surprised it isn't a feature already in use.

Good idea on sending my suggestion to the help desk people. I shall do that, thanks Aaltje B.

Nice to make your acquaintance here on the forums :-)

Jay

9 months ago