We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Silvia Pejazic

Please if someone can contact me about a topic that is too much to write.

1 Replies


Hi! You posted this request in a booking.com partner forum - I think you had better email/call booking.com customer support directly as they will not answer your request from here. The admin involvement is only to monitor posts.

2 years ago